{"id":188265,"date":"2026-09-16T08:51:07","date_gmt":"2026-09-16T08:51:07","guid":{"rendered":"https:\/\/www.frazerjones.com\/job\/head-of-hr-operations\/"},"modified":"2026-09-16T08:51:08","modified_gmt":"2026-09-16T08:51:08","slug":"head-of-hr-operations-188265","status":"publish","type":"job_listing","link":"https:\/\/www.frazerjones.com\/de\/job\/head-of-hr-operations-188265\/","title":{"rendered":"Head of HR Operations"},"content":{"rendered":"<p><span style=\"font-size: 12pt\"><strong style=\"font-size: 24pt\">Head of HR Operations<\/strong><\/span><\/p>\n<p><strong style=\"font-size: 10.5pt\">Location:<\/strong><span style=\"font-size: 10.5pt\"> Central London (4 days per week in office)<\/span><\/p>\n<p><strong style=\"font-size: 10.5pt\">Salary:<\/strong><span style=\"font-size: 10.5pt\"> \u00a375,000 &#8211; \u00a380,000<\/span><\/p>\n<p><strong style=\"font-size: 10.5pt\">Contract:<\/strong><span style=\"font-size: 10.5pt\"> Full-time, Permanent<\/span><\/p>\n<p><strong style=\"font-size: 18pt\">About the Opportunity<\/strong><\/p>\n<p><span style=\"font-size: 10.5pt\">We are partnering with a leading global private education group to appoint a Head of HR Operations. Operating across multiple countries and employing a diverse international workforce, the organisation is entering an exciting phase of growth and transformation.<\/span><\/p>\n<\/p>\n<p><span style=\"font-size: 10.5pt\">This is a critical leadership role responsible for shaping and delivering a best-in-class HR operations function that supports thousands of employees across a complex, multi-site environment. Reporting to the HR Director with a dotted line to the Chief People Officer, you will lead the HR Operations team, drive continuous improvement, enhance service delivery, and ensure robust governance, compliance, and employee lifecycle management across the organisation.<\/span><\/p>\n<\/p>\n<p><strong style=\"font-size: 18pt\">Key Responsibilities<span class=\"ql-cursor\"><\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 10.5pt\">Lead and develop the global HR Operations strategy, ensuring the delivery of an efficient, scalable and commercially focused people service.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Oversee all aspects of the employee lifecycle, including onboarding, contracts, payroll governance, benefits, mobility, employee records, and offboarding.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Provide leadership to a high-performing HR Operations team, creating a culture of accountability, continuous improvement and exceptional service delivery.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Drive the optimisation and development of HR systems (SuccessFactors), data management, reporting capabilities and people technology infrastructure.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Establish and maintain robust controls and governance frameworks to ensure compliance with employment legislation, GDPR, safeguarding requirements and organisational policies.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Partner closely with senior business leaders to ensure HR operations effectively support organisational growth, transformation and workforce planning objectives.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Lead business-critical HR transformation and change initiatives, identifying opportunities to streamline processes, improve employee experience and increase operational effectiveness.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Utilise people analytics and workforce data to provide insights, influence decision-making and support strategic business objectives.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Manage relationships with external vendors and service providers, ensuring value for money and high-quality service delivery.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Act as a key member of the wider People Leadership Team, contributing to the overall people strategy and organisational success.<\/span><\/li>\n<\/ul>\n<p><strong style=\"font-size: 18pt\">About You<\/strong><\/p>\n<p><span style=\"font-size: 10.5pt\">You are a strategic and operational HR leader with experience managing complex HR functions within large, fast-paced and multi-site organisations. This role has 6 direct reports in a business headcount c1300, you must have team leadership experience and have operated in a similar sized business. Ideally you will have worked within sectors such as <\/span><strong style=\"font-size: 10.5pt\">retail, hospitality, leisure, consumer-facing businesses, education, or other large-scale multi-site organisations<\/strong><span style=\"font-size: 10.5pt\">, where operational excellence and customer-centric service are fundamental to success.<\/span><\/p>\n<\/p>\n<p><span style=\"font-size: 10.5pt\">You will bring:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 10.5pt\">Proven experience operating at Head of HR Operations, Senior HR Operations Manager, Shared Services Leader, or equivalent level.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Experience leading HR operations within complex, multi-site environments with headcounts c1000+ <\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Strong knowledge of HR operations, governance, employment legislation, people systems and employee lifecycle management.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Demonstrated success leading HR transformation, process improvement and service excellence initiatives.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Experience managing and developing high-performing operational teams.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Strong commercial acumen with the ability to balance strategic priorities with operational delivery.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Expertise in HR technology, data governance, reporting and people analytics.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Excellent stakeholder management skills with the ability to influence and partner effectively with senior leaders.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">CIPD qualified (Level 7 preferred) or equivalent professional experience.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 10.5pt\">This is an exciting opportunity to join a highly respected international education organisation at a key stage of its growth journey. You will play a pivotal role in shaping the future HR operating model, leading transformational change and delivering an exceptional employee experience across a global and diverse workforce.<\/span><\/p>\n<p><strong style=\"font-size: 10pt\">This role requires 4 days in the office based in the central London.<\/strong><\/p>\n<p>The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.<\/p>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/bGl6bC43NDAyMS4xMjk2MkBzcmdyb3VwLmFwbGl0cmFrLmNvbQ.gif\"><\/p>\n","protected":false},"author":501,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_cn_metabox_post_checkbox_dont_send_once":false,"_cn_metabox_post_checkbox_dont_send_ever":false,"_promoted":"","_job_location":"London","_application":"lizl.74021.12962@srgroup.aplitrak.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":1,"_remote_position":0,"_job_salary":"","_job_salary_unit":""},"job-types":[],"srgroup_job_contract":[13],"srgroup_job_hour":[10],"srgroup_job_region":[165,12],"srgroup_job_specialism":[173],"srgroup_job_arrangement":[89],"srgroup_job_source":[68,69],"srgroup_job_experience":[193],"srgroup_job_industry":[219],"class_list":["post-188265","job_listing","type-job_listing","status-publish","hentry","job_position_featured"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HR jobs | Find your next role | Frazer Jones<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.frazerjones.com\/job\/head-of-hr-operations-188265\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Head of HR Operations\" \/>\n<meta property=\"og:description\" content=\"Head of HR Operations Location: Central London (4 days per week in office) Salary: \u00a375,000 &#8211; \u00a380,000 Contract: Full-time, Permanent About the Opportunity We are partnering with a leading global private education group to appoint a Head of HR Operations. 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