LMS and learning Coordinator

  • Location

    London, England

  • Sector:

    Insurance

  • Job type:

    Permanent

  • Salary:

    £27000 - £35000 per annum

  • Contact:

    Adam Napora

  • Contact email:

    adamnapora@frazerjones.com

  • Job ref:

    1019992_1532423689

  • Published:

    about 2 months ago

  • Expiry date:

    2018-08-23

  • Consultant:

    #

Key Responsibilities:

  • Manage and own all aspects of the LMS
  • Constantly analyse the learning schedule ensuring courses run with required delegate numbers, waitlists are appropriately managed and that low demand courses are highlighted
  • Implement and manage the global communications strategy for the Talent Development team relating to the employee development proposition
  • Work with relevant vendors to optimise virtual learning benefits
  • Ensure that training activities are appropriately uploaded and communicated in the LMS
  • Act as key trouble-shooter and advisor on LMS systems issues
  • Constantly look at ways to enhance the LMS to optimise efficiency and service provision
  • Ensure the LMS offers appropriate, regular and accurate reporting to managers on learning and development activity
  • Look for opportunities to enhance the learning curriculum and broaden the blended offering ensuring the curriculum reflects the latest and greatest approaches in the industry

    Learning & Development Activities Administration
  • Support Talent Development team with the delivery of core curriculum training courses/ team events/ bespoke training activities
  • Own all aspects of overall organisation of training events including room bookings, venue co-ordination and supplier management.
  • Work with the Training & Development Consultants to map training needs with core curriculum and identify solutions.
  • Provide advisory service on training issues relating to core curriculum.
  • Distribute pre-approved communications in line with agreed deadlines for all training, appraisal and regulatory training.
  • Analyse training demand following appraisal processes and plan the classroom-based core curriculum accordingly
  • Maintain the calendar of training events.
  • Support the implementation of new e-learning programmes, in terms of logistics, launch, distribution of communications, supporting on systems issues and tracking of results.
  • Support internal training presenters through arranging logistics/ booking rooms/ distributing information and producing training materials.
  • Work with vendors to arrange training sessions and logistics requirements.
  • Coordinate psychometric testing undertaken by employees

    Management Information
  • Produce a variety of training, e-learning and appraisal completion reports on a monthly, quarterly and annual basis as agreed
  • Ensure evaluation forms are distributed for all courses, summarising responses and highlighting any concerns to the Learning & Development Consultants.
  • Work with the Head of Talent Development to forecast, monitor and track the training budgets

    Ensure that all vendor costs are appropriately managed

    Professional qualifications
  • Utilise the LMS fully to manage and track examination and qualifications processes
  • Act as the main point of contact for all US professional qualification enquiries, providing timely guidance and advice
  • Coordinate in house study revision courses using preferred suppliers Manage the LMS to ensure that all qualifications data is adequately captured.
  • Display business ethics that uphold the interests of all our customers.
  • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
  • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system.

Personal Specification:

Education and Qualifications



Skills and Abilities

  • Very strong attention to detail
  • Accurate and numerate
  • Computer skills - excellent working knowledge of MS Office, including Excel
  • Process orientated
  • Ability to manage own time, meet deadlines, balance multiple projects and prioritize
  • Able to work effectively under pressure
  • Good communicator
  • Strong influencing skills
  • Exceptional organisational skills; able to plan and schedule ahead

    Knowledge and Experience
  • Experience in administration of end to end processes and programmes
  • Customer service experience
  • Producing accurate and timely management information
  • Experience in producing management information/ reporting is desirable

    Aptitude and Disposition
  • Self-motivated, flexible
  • Customer and business focussed
  • 'Can do' approach

    Competencies
  • Achievement driven
  • Managing resources effectively
  • Integrity and empathy
  • Customer focussed

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.