{"id":193463,"date":"2026-10-23T12:08:51","date_gmt":"2026-10-23T12:08:51","guid":{"rendered":"https:\/\/www.frazerjones.com\/job\/learning-and-development-manager\/"},"modified":"2026-10-23T12:08:53","modified_gmt":"2026-10-23T12:08:53","slug":"learning-and-development-manager-193463","status":"publish","type":"job_listing","link":"https:\/\/www.frazerjones.com\/nl\/job\/learning-and-development-manager-193463\/","title":{"rendered":"Learning and Development Manager"},"content":{"rendered":"<p><span style=\"font-size: 10.5pt\">Our client is an established retailer who are looking for a Learning &amp; Development Manager to turn their retail learning strategy into consistent, practical delivery across the store network. This is a key appointment that will strengthen the capability of store teams and managers, improve the customer experience and support commercial performance.<\/span><\/p>\n<h2>About the role<\/h2>\n<p><span style=\"font-size: 10.5pt\">You will lead the day-to-day planning and delivery of our client&#8217;s Retail Academy and annual learning plan. Managing a team of Retail Trainers, you will ensure learning programmes are engaging, scalable and closely aligned with the needs of the retail operation. Working with senior L&amp;D, Retail Leadership, HR Business Partners and the wider People team, you will translate agreed priorities into high-quality learning experiences that build confidence, capability and performance across the retail estate.  <\/span><\/p>\n<\/p>\n<p><strong style=\"font-size: 10.5pt\">Responsibilities<\/strong><span style=\"font-size: 10.5pt\">: <\/span><\/p>\n<ul>\n<li><span style=\"font-size: 10.5pt\">Translate the retail learning strategy into clear annual and quarterly delivery plans aligned with commercial priorities.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Lead, coach and develop a team of Retail Trainers, establishing clear standards, priorities and expectations.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Lead the design, planning and rollout of retail learning and leadership programmes.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Coordinate blended learning across in-store, group-based and digital channels, ensuring solutions are practical and scalable.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Facilitate key retail and leadership programmes while strengthening delivery capability within the trainer team.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Own the operational delivery of the Retail Academy, including cohort planning, scheduling, facilitation, trainer deployment and learner communications.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Implement coaching frameworks and performance-led learning approaches consistently across the store network.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Lead the rollout and successful adoption of the annual retail learning plan and other key learning initiatives.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Coordinate mandatory and compliance training, ensuring it is delivered consistently and followed up effectively.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Manage the practical requirements of learning activity, including facilitators, venues, materials, communications and delivery partners.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Track participation, feedback, application and programme effectiveness, using the findings to improve the learner experience.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Provide clear evaluation and delivery data to support return-on-investment analysis and future L&amp;D decisions.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Explore appropriate uses of AI and digital learning tools to improve engagement, accessibility and scale.<\/span><\/li>\n<\/ul>\n<h2>About you<\/h2>\n<p><span style=\"font-size: 10.5pt\">We&#8217;re looking for an experienced retail learning professional who can turn an agreed strategy into organised, high-quality delivery. You&#8217;ll be someone who can combine strong operational judgement with a genuine interest in developing people, improving performance and creating learning experiences that work in a fast-paced, multi-site environment.<\/span><\/p>\n<p><span style=\"font-size: 10.5pt\"> <\/span><\/p>\n<p><strong style=\"font-size: 10.5pt\">Requirements<\/strong><span style=\"font-size: 10.5pt\">: <\/span><\/p>\n<ul>\n<li><span style=\"font-size: 10.5pt\">Strong experience in retail learning and development, training or capability development.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">A track record of delivering learning programmes at scale across multiple locations.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Experience planning and delivering blended learning through face-to-face, group-based and digital channels.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Experience managing, coaching and developing trainers or a field-based learning team.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">A sound understanding of retail operations, customer experience and commercial performance.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">The ability to use performance data, training-needs insights, learner feedback and evaluation findings to improve learning delivery.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Strong stakeholder-management, collaboration and communication skills.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">A delivery-focused approach, with the ability to balance pace, quality and measurable outcomes.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">Confidence working with stakeholders at different levels of an organisation.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">An open and practical approach to using AI and digital tools to enhance learning and performance.<\/span><\/li>\n<li><span style=\"font-size: 10.5pt\">A CIPD Level 5 qualification, another recognised L&amp;D qualification or equivalent practical experience would be valuable<\/span><\/li>\n<\/ul>\n<p>The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.<\/p>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YWJiaWVyLjc4MTIzLjEyOTYyQHNyZ3JvdXAuYXBsaXRyYWsuY29t.gif\"><\/p>\n","protected":false},"author":799,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_cn_metabox_post_checkbox_dont_send_once":false,"_cn_metabox_post_checkbox_dont_send_ever":false,"_promoted":"","_job_location":"London","_application":"abbier.78123.12962@srgroup.aplitrak.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_unit":""},"job-types":[],"srgroup_job_contract":[13],"srgroup_job_hour":[10],"srgroup_job_region":[165,12],"srgroup_job_specialism":[440],"srgroup_job_arrangement":[89],"srgroup_job_source":[68,69],"srgroup_job_experience":[441],"srgroup_job_industry":[204],"class_list":["post-193463","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HR jobs | Find your next role | Frazer Jones<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.frazerjones.com\/job\/learning-and-development-manager-193463\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Learning and Development Manager\" \/>\n<meta property=\"og:description\" content=\"Our client is an established retailer who are looking for a Learning &amp; Development Manager to turn their retail learning strategy into consistent, practical delivery across the store network. 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