HR Operations Director
Are you a strategic HR leader ready to drive transformation across global operations? We’re seeking a Senior Director, HR Operations to lead a high-performing HR team across the UK and India. This is a pivotal role for someone passionate about operational excellence, employee wellbeing, and performance-driven culture.
About the Role
You’ll oversee a team of 25-30 professionals, including an offshore team based in India, ensuring best-in-class HR administration, compliance, global benefits, and wellbeing initiatives. You’ll also lead the company-wide OKR (Objectives & Key Results) process, aligning performance with strategic goals. A key focus will be building and globalising HR operations to enable the business to scale effectively and sustainably.
Key Responsibilities
- Team Leadership: Mentor and manage a geographically diverse HR Operations team, including offshore operations in India.
- HR Administration: Oversee onboarding, promotions, lifecycle management, and compliance.
- Employee Compliance: Ensure regulatory adherence across global and regional requirements.
- Benefits & Wellbeing: Design and manage global programs that enhance employee experience.
- Performance & OKRs: Lead OKR setting and tracking to drive alignment and performance.
- Shared Service Transformation: Optimize HR shared services for scalability and efficiency.
- Globalisation & Scalability: Build and expand HR operations globally to support business growth.
- Stakeholder Collaboration: Partner with HR, Finance, IT, and business leaders.
- Process Innovation: Implement HR tech and process improvements for operational excellence.
What We’re Looking For
- Proven leadership in HR Operations within a global organization (10,000+ employees).
- Expertise in HR compliance, administration, and benefits across multiple geographies.
- Experience in designing and scaling shared service models.
- Strategic thinker with a data-driven approach to performance and improvement.
- Strong leadership and team development skills across diverse cultures.
- Experience managing offshore HR teams, particularly in India.
- Tech-savvy with knowledge of HRIS and digital HR solutions.
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
