Senior Director HR Operations
🔧 HR Operations Strategy & Execution
- Lead the design and execution of a comprehensive global HR operations framework, covering all stages of the employee journey-from onboarding and internal mobility to performance reviews, role transitions, and offboarding.
- Ensure consistent, compliant, and precise HR processes across all regions, while adapting to local legal and cultural nuances.
- Maintain and evolve HR documentation, including employee handbooks, global policies, and procedural guides, ensuring they reflect company values and are easy to access and understand.
- Oversee compliance efforts for HR operations, ensuring alignment with internal controls, external audits, and regulatory standards.
🚀 Process Optimization & Change Leadership
- Identify and implement opportunities to simplify, scale, and enhance HR processes across the organization.
- Lead strategic initiatives-such as office expansions or mergers and acquisitions-that improve employee experience and operational effectiveness.
- Champion the adoption of HR tools and practices through clear communication, training programs, and stakeholder engagement.
- Explore and integrate automation and emerging technologies to elevate HR service delivery.
💻 HR Technology & Systems Partnership
- Collaborate closely with IT and HR teams to ensure HR systems (e.g., HRIS and ATS) meet evolving business needs.
- Safeguard data quality through rigorous audits, controls, and reporting protocols.
- Manage system implementations and upgrades, ensuring alignment across departments and smooth execution.
- Support IT governance efforts, including data lifecycle management and regulatory compliance.
👥 Team Leadership & Development
- Lead and grow a high-performing HR operations team, cultivating a culture of ownership, innovation, and continuous improvement.
- Act as a mentor and trusted resource for HR colleagues across the organization.
🎓 Qualifications & Experience
- Bachelor’s degree required; advanced degrees or HR certifications (e.g., SHRM-SCP, PHR, HRIP) are a plus.
- Minimum of 12 years in HR, with deep expertise in HR operations and HRIS systems.
- Experience in financial services is highly preferred.
- Proven success managing global HR operations and leading geographically dispersed teams.
- Strong command of Workday (Greenhouse experience is a bonus).
- Demonstrated ability to lead cross-functional HR projects and drive operational excellence.
- Solid understanding of HR compliance, international employment practices, and best-in-class operational standards.
- Exceptional communication, stakeholder engagement, and problem-solving skills.
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