Head of HR Services Centre APAC – KL

Frazer Jones are delighted to be retained by one of the largest and most reputable global corporates in their field to appoint an APAC HR Services Lead, based in Kuala Lumpur, Malaysia.

Reporting directly to the Head of HR Services for APAC based in regional headquarters, and working closely with the regional and global Heads of HR for the respective business areas, this individual will play a critical role in leading the KL-based HR Services Centre and driving operational excellence across the region.

The group operates within a fast-paced, highly matrixed global structure, and as a result, this individual will be comfortable leading a sizeable and experienced team, partnering with global and regional HR stakeholders, and aligning with business areas undergoing growth and transformation. This individual must be confident navigating complexity, managing risk, and delivering high-quality HR services in a collaborative and progressive environment.

A core focus of the role will be to oversee the delivery of HR services across APAC, ensuring excellence in execution, compliance, and employee experience. The individual will also support and/or lead global and regional HR transformation initiatives, contributing to the evolution of HR operations and service delivery. With exciting global projects on the horizon, APAC will play a key role in the group’s HR services and transformation success globally.

The ideal candidate will have a strong track record in a global or regional HR Services leadership role within a large global matrix corporate. The individual will have proven expertise in HR services delivery, HR transformation, HR operations oversight, and compliance, with significant experience working across multiple APAC geographies. Excellent stakeholder management and communication skills are essential, along with the ability to operate strategically and hands-on in a high-performance culture.

This is a fantastic opportunity to shape the future of HR services for a fast-paced, innovative, and highly respected organisation across some of the world’s most exciting markets, with a strong focus on customer experience.

For a confidential discussion, please contact Charlotte Matthew at charlottematthew@frazerjones.com

Successful referrals are rewarded – if you know of an exceptional HR Services & Transformation leader who may be interested in this opportunity, we would love to hear from you.

Please note that only shortlisted candidates will be contacted.

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