HR Operations Process Lead
We’re seeking a highly capable and proactive HR Performance Process Operations Lead to drive excellence in performance management across a complex, fast-paced organisation. This role is central to aligning business strategy with operational execution, ensuring continuous improvement and high-quality service delivery. This is a Bristol based role with hybrid working on a 2 year FTC.
You’ll lead the design, implementation, and optimisation of performance management processes, using data-driven insights to identify inefficiencies and deliver impactful change. Working cross-functionally, you’ll guide teams through process enhancements, champion best practices, and ensure alignment with strategic goals.
Key Responsibilities:
- Lead end-to-end optimisation of performance processes and frameworks.
- Collaborate with HR Reporting to develop KPIs, dashboards, and performance insights.
- Deliver regular reporting and recommendations to senior leadership.
- Act as the key liaison for process-related matters across teams and stakeholders.
- Champion change management and continuous improvement initiatives.
- Ensure compliance with regulatory standards and internal policies.
- Support the implementation and adoption of Workday Performance.
- Deliver training and promote digital tools to enhance operational efficiency.
What We’re Looking For:
- 5-7 years’ experience in operations, performance improvement, or similar roles.
- Proven success in process optimisation and cross-functional leadership.
- Strong analytical, communication, and stakeholder management skills.
- Experience with compliance, quality assurance, and digital transformation.
- Proficiency in data analysis, process mapping, and performance tools.
You’ll thrive in this role if you’re detail-oriented, adaptable, and passionate about driving operational excellence. In return, you’ll join a forward-thinking team with opportunities to make a real impact and grow your career.
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
