What top Executive Assistants look for when considering their next role

The role of the Executive Assistant (EA) has transformed significantly in recent years. No longer limited to calendar management and travel booking, top-tier EAs are now strategic partners, gatekeepers, and operational linchpins.

As their responsibilities grow, so do their expectations when exploring new opportunities. Understanding what these professionals value most, beyond just compensation, is essential for companies aiming to attract and retain elite administrative talent.

EA compensation in the US: a clear indicator of value

While compensation isn’t the only factor top EAs consider, it’s often the first signal of how much a company values the role. The salary ranges for administrative professionals vary widely depending on title, scope, and industry. Here’s a breakdown of current benchmarks for EA’s in tier one cities in the US:

These figures reflect not only the complexity of the roles but also the strategic importance of administrative professionals in high-performing organizations. For top EAs, a competitive salary is a baseline expectation, not a perk.

Strategic partnership with leadership

Elite EAs seek roles where they are treated as strategic partners rather than support staff. They want to work closely with C-suite executives, contributing to decision-making, managing high-stakes projects, and influencing company culture. The best EAs thrive when they’re trusted with sensitive information and empowered to act autonomously.

When evaluating a new opportunity, they often ask:

• Will I have direct access to the executive I support?
• Is the leadership style collaborative and respectful?
• Will my input be valued in strategic discussions?

Scope of responsibility and career progression

Top EAs are ambitious. Roles that offer exposure to cross-functional teams, project management, and operational leadership are highly attractive. Many aspire to transition into Chief of Staff, Director of Administration, or even Head of Operations roles.

Companies that clearly outline growth trajectories and provide mentorship or training opportunities stand out. A flat role with no upward mobility is a red flag for high-performing EAs.

Work-life balance and flexibility

Despite their dedication, top EAs are increasingly prioritizing work-life balance. Hybrid or remote work options, flexible hours, and generous PTO policies are no longer “nice to have” – they’re expected. Burnout is a real concern in high-pressure environments, and companies that support wellness and boundaries are more likely to retain top talent.

Questions EAs often consider:

• Is the role sustainable long-term?
• Are expectations around availability reasonable?
• Does the company culture support mental health and personal time?

Company culture and values

Culture fit is crucial. EAs often serve as cultural ambassadors, interfacing with internal teams and external stakeholders. They want to work in environments that are inclusive, respectful, and aligned with their personal values.

They look for:

• Ethical leadership
• Transparency and communication
• A collaborative, non-hierarchical atmosphere

Technology and tools

Modern EAs are tech-savvy and expect to work with up-to-date tools. Outdated systems or manual processes can be a dealbreaker. They want to leverage platforms like Slack, Asana, Zoom, AI tools like Chat GPT, advanced calendar and travel management tools to streamline their work.

Companies that invest in technology signal that they value efficiency and innovation, qualities top EAs appreciate.

Executive compatibility

Perhaps one of the most underrated factors is the chemistry between the EA and the executive they support. A strong working relationship built on trust, mutual respect, and clear communication is essential. Many EAs will turn down a lucrative offer if they sense misalignment with the executive’s personality or working style.

Compatibility questions include:

• Is the executive organized or chaotic?
• Do they communicate clearly and consistently?
• Are they open to feedback and collaboration?

Benefits and perks

Beyond salary, benefits matter. Health insurance, retirement plans, wellness stipends, professional development budgets, and even travel opportunities can sway decisions. Top EAs compare total compensation packages, not just base pay.

Reputation and stability of the company

Finally, EAs want to work for companies with a strong reputation and financial stability. Startups may offer excitement and equity, but established firms provide security and structure. Many EAs research Glassdoor reviews, LinkedIn profiles, and press coverage before accepting an offer.

Final thoughts

Top Executive Assistants are discerning professionals who bring immense value to their organizations. To attract them, companies must offer more than just a competitive salary. They must provide meaningful work, growth opportunities, and a culture of respect and collaboration.

For hiring managers and HR teams, understanding these priorities is key. The best EAs aren’t just looking for a job. They’re looking for a partnership. And when that partnership is built on trust, opportunity, and recognition, the results can be transformative.

How Frazer Jones can help you find a top EA for your firm

If your organization is ready to explore how top EA and admin talent can enhance your business process, we are here to help. Whether you are hiring for a new administration or EA role or looking to optimize your existing workflows, our team of experts can guide you every step of the way.

Alternatively, if you would like to know more about the administration recruitment market on the East Coast US, download our latest salary guide.