Senior Employee Relations Advisor
Our client is a leading international organisation within the retail sector, operating across multiple regions, including the UK and Hong Kong. They are looking for a Senior Employee Relations Advisor to join their team to help sustaining performance, protect their culture, and enable confident people management across the business. This role exists to strengthen their ER capability, support leaders through complex people matters and empowering managers to lead effectively in a fast‑paced environment.
About the Role
As a Senior Employee Relations Advisor, you will play an integral role within the HR function, providing expert, pragmatic employee relations support across the business. You will independently manage a high volume of ER cases with varying levels of complexity and act as the central point of expertise for employment law and ER best practice across the UK.
Key Responsibilities
- Act as the main point of contact for all ER queries, taking full ownership of disciplinary, grievance, performance, early conciliation, and employment tribunal cases.
- Provide technical advice on restructures, redundancies, and organisational change.
- Maintain accurate ER data, records, and HR systems in line with legal requirements.
- Coach and advise managers to improve people management practices and confidence.
- Embed ER processes that drive performance, fairness, and positive employee
- Partner with Learning & Development to design and deliver ER training for managers.
- Facilitate training sessions to build capability and consistency across the organisation.
- Support HR projects driven by external factors such as changes in employment law.
- Proactively improve ER processes to create more efficient and effective ways of working.
- Collaborate with HR specialists (L&D, Communications, Payroll) to ensure a cohesive people approach.
- Prepare ER data for regular HR and board‑level reporting.
- Analyse trends and provide insights into risk, performance, and people outcomes.
About You
We’re looking for a confident, commercially minded ER professional who combines technical expertise with strong interpersonal skills. You are comfortable handling sensitive and complex matters, influencing stakeholders at all levels, and delivering practical solutions in fast‑paced environments. You are detail‑oriented, resilient, and trusted to operate with discretion and integrity.
What You Bring
- Proven experience in a Senior ER Advisor or HR generalist role with strong ER exposure at volume.
- Up‑to‑date knowledge of employment legislation and ER best practice.
- Strong coaching skills with the ability to develop manager capability.
- Confidence delivering training to large and varied audiences.
- Excellent organisational skills with the ability to prioritise competing demands.
- Strong data literacy with experience using ER insights to inform action.
- Collaborative approach and ability to work effectively within HR and wider teams.
- High levels of confidentiality, sensitivity, and professional judgement.
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
