Employee Relations / HR Services Manager
This successful, international business is looking for an experienced HR Services Manager to lead and develop a small team in this newly created role.
Responsibilities will include:
- Leading and developing a high-performing team of HR Services Advisors, ensuring ongoing development.
- Overseeing distribution of work. ensuring all advisory tasks are efficiently managed and resolved within appropriate timeframes.
- Working closely with the HR Business Partners and ER teams.
- Ensuring HR policies and best practices are consistently applied across all cases.
- Providing data-driven insights on trends and areas for improvement.
- Engaging with ER on a regular basis to update on policy and legislative changes, identifying training needs.
- Managing timely closure of employee relations cases such as grievances, absence, flexible working.
- Upskilling managers throughout ER processes.
- Taking a customer-focused approach, ensuring all interactions a focus on delivering fair outcomes.
This is a superb opportunity to work for a successful business with a people-focused approach. The role will suit an experienced HR professional with strong ER/HR Shared Services/HR Operations combined with experience of leading a small team.
In this role you will have the opportunity to play a key role in shaping the Service as it evolves and develops.
Alongside relevant experience you will have a professional and customer-centric approach as well as being a solutions-focused team player with sound attention to detail.
Salary up to £70,000 plus excellent bens.
Hybrid working (Birmingham based)
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
